InfiniteWatch MCP

Data and Analytics · by InfiniteWatch · Verified

Connector Analyze customer interactions, identify trends, and uncover operational risks with InfiniteWatch in Claude

Install

In Claude, open Settings, then Connectors.
Find InfiniteWatch MCP in the directory, or choose Add custom connector and paste the URL below.
Sign in to InfiniteWatch and review what it asks to reach.

Connector URL

https://mcp.infinitewatch.ai/mcp

Claude Code

claude mcp add --transport http infinitewatch-mcp https://mcp.infinitewatch.ai/mcp

Run in a terminal, then run /mcp in Claude Code to sign in.

Add in Claude Open on claude.com

About

InfiniteWatch MCP brings customer interaction data and operational context from voice calls, text conversations, and web sessions directly into Claude. Authorized sales, customer support, QA, CX, and operations teams can ask natural-language questions to uncover top issues, find supporting examples, analyze trends, compare channels, identify operational risks, evaluate agent performance, access relevant how-to guidance, and summarize customer interactions, all without leaving Claude.

The connector uses InfiniteWatch authentication and organization selection. Each connection and tool call is scoped to the user’s selected organization, ensuring users can access only the data available to them within that organization.

The connector is read-only. It retrieves and analyzes existing InfiniteWatch data but cannot create, modify, delete, perform bulk exports, or send customer interaction data.

Tools

analyze_trend
ask_how_to
ask_infinitewatch
compare_channels
diagnose_issue
get_examples
get_insights
summarize_interaction

8 tools. The maker decides what the tools do and can change them. Add connectors only from makers you trust.

From the maker

Facts

Kind: Connector
Category: Data and Analytics
Made by: InfiniteWatch
Runs: Remote server
Works in: Claude, Claude API, Claude Code, Claude Desktop
Sign-in: Required
Added: 2026-09-18
Source: Verified