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Gainsight (Staircase AI)

Productivity · by Gainsight · Verified

Connector Power AI Workflows with Customer Context

Install

  1. In Claude, open Settings, then Connectors.
  2. Find Gainsight (Staircase AI) in the directory, or choose Add custom connector and paste the URL below.
  3. Sign in to Gainsight and review what it asks to reach.
Connector URL
https://mcp.staircase.ai/mcp
Claude Code
claude mcp add --transport http gainsight-staircase-ai https://mcp.staircase.ai/mcp

Run in a terminal, then run /mcp in Claude Code to sign in.

Add in Claude Open on claude.com

About

Bring in live customer intelligence from Gainsight's Staircase AI including customer sentiment, risk, engagement and insights - so every answer, insight, and recommendation is grounded in real customer context.

Tools

  • staircase_query
  • staircase_fetch_evidence

2 tools. The maker decides what the tools do and can change them. Add connectors only from makers you trust.

From the maker

Facts

Kind
Connector
Category
Productivity
Made by
Gainsight
Runs
Remote server
Works in
Claude, Claude Code, Claude Desktop
Sign-in
Required
Added
2026-03-25
Source
Verified

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